Frequently Asked Questions
1. How do we get our claims to you?
We will make arrangements with your office to establish either a local pick
up from your office, have it faxed, or mailed.
2. Do you transmit claims electronically?
Yes - to those insurance companies that are efficient with electronic claims.
We do process some payers on paper only because they do not accept
electronic claim submissions.
3. How quickly can you be up and running?
We can start the setup process immediately, however it does take EDI
approximately 2-4 weeks to finalize all enrollment forms for electronic claims
submission. We'll need some specific practice information to get started
such as practice name, address, NPI, Tax ID, fee schedule, etc.
4. How can you be more effective than our own office staff/billing company?
Our billing service's main focus is to obtain maximum reimbursement for the
services you provide. We have the time and means to perform the claim
follow-up on every level. We stay abreast of the current insurance
regulations and HIPAA & OIG guidelines. Utilizing our billing service will
relieve the stress of your staff having to do the billing and reduce in-office
workflow, making more time for your patients and their needs.
1. How do we get our claims to you?
We will make arrangements with your office to establish either a local pick
up from your office, have it faxed, or mailed.
2. Do you transmit claims electronically?
Yes - to those insurance companies that are efficient with electronic claims.
We do process some payers on paper only because they do not accept
electronic claim submissions.
3. How quickly can you be up and running?
We can start the setup process immediately, however it does take EDI
approximately 2-4 weeks to finalize all enrollment forms for electronic claims
submission. We'll need some specific practice information to get started
such as practice name, address, NPI, Tax ID, fee schedule, etc.
4. How can you be more effective than our own office staff/billing company?
Our billing service's main focus is to obtain maximum reimbursement for the
services you provide. We have the time and means to perform the claim
follow-up on every level. We stay abreast of the current insurance
regulations and HIPAA & OIG guidelines. Utilizing our billing service will
relieve the stress of your staff having to do the billing and reduce in-office
workflow, making more time for your patients and their needs.
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