Frequently Asked Questions
9. How does ProMed Solutions, LLC handle patient billing?
Patient statements are generated on a monthly basis to inform the patients
of activity on their accounts. Should it be necessary, we offer soft
collections where we will contact the patients by a series of letters and
phone calls regarding patient balances. We will contact your office to
make recommendations for possible outside collections activity, if necessary.
We will work closely with your office to be sure that your patients' accounts
are handled in a manner that meets your approval.
10. Does ProMed Solutions, LLC assist patients with billing inquiries?
Yes. We take a personal customer service approach to assisting your
patients with their billing questions. We know the impression we leave with
your patients makes an impact on their impression of your practice and will
report any complaints or problems directly to you.
11. What are ProMed Solutions, LLC fees?
Our fees are based on a percentage of collections. We don't charge
based on claims submitted, but on reimbursements received as a result of
our services. We consider a prospective client's claim volume, average
reimbursement, and specialty prior to making a proposal. Most of our
services are inclusive so that you don't have to pick and choose which is
best for your practice. This approach directly ties our success with yours and
creates an immediate incentive for us to work together toward the same
goals.
9. How does ProMed Solutions, LLC handle patient billing?
Patient statements are generated on a monthly basis to inform the patients
of activity on their accounts. Should it be necessary, we offer soft
collections where we will contact the patients by a series of letters and
phone calls regarding patient balances. We will contact your office to
make recommendations for possible outside collections activity, if necessary.
We will work closely with your office to be sure that your patients' accounts
are handled in a manner that meets your approval.
10. Does ProMed Solutions, LLC assist patients with billing inquiries?
Yes. We take a personal customer service approach to assisting your
patients with their billing questions. We know the impression we leave with
your patients makes an impact on their impression of your practice and will
report any complaints or problems directly to you.
11. What are ProMed Solutions, LLC fees?
Our fees are based on a percentage of collections. We don't charge
based on claims submitted, but on reimbursements received as a result of
our services. We consider a prospective client's claim volume, average
reimbursement, and specialty prior to making a proposal. Most of our
services are inclusive so that you don't have to pick and choose which is
best for your practice. This approach directly ties our success with yours and
creates an immediate incentive for us to work together toward the same
goals.
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